General Questions

The Qualis Digital Tile Catalog (DTC) is a comprehensive online tool designed to help Qualis dealers showcase their tile product range digitally. By integrating seamlessly with your website, social networks and other tools, the DTC enhances your online visibility and customer engagement. It provides an extensive, always up-to-date catalog of Qualis products, complete with high-quality images, detailed descriptions, and inspirational room scenes.

This digital catalog allows your customers to explore your product offerings anytime, anywhere, making it easier for them to find the perfect materials for their projects. Additionally, the DTC includes advanced features such as integration with RoomVo, which lets customers visualize how your products will look in their homes, further enhancing their shopping experience and increasing the likelihood of sales.

The Qualis DTC program is designed for Qualis dealers who want to enhance their online presence and attract more customers to their physical stores. The DTC program is ideal for dealers looking to stay competitive in an increasingly digital marketplace with an affordable cost, drive more traffic to their websites, and ultimately increase foot traffic and sales in their stores. With Qualis Digital Tile Catalog, as a local store can compete with local leaders and big retailers in the digital arena. Additionally, the integration with RoomVo allows customers to visualize dealers’ products in their own spaces, further enhancing their shopping experience and confidence in their purchase decisions.

The Qualis DTC program increases your online product exposure, attracts more in-store traffic, and provides a professional digital catalog to compete effectively in the local market. With 85% of consumers conducting online research before making a purchase decision or visiting a store, it’s crucial to have your product selection available where it matters most now: online. Well-established local brands invest significantly in their online presence, and with the Qualis Digital Tile Catalog, you can level the playing field and compete effectively in this digital landscape.

Don’t let a limited online presence cost you leads. It’s time to boost your product exposure and compete with local leaders and big retailers in the digital arena.

  • Grow your online exposure with an affordable investment.
  • More exposure will lead to increased store traffic.
  • More traffic means more opportunities to convert into sales!

You can subscribe directly as a dealer through our website. However, if you prefer assistance, you can also contact your representative to help you with the subscription process.

Yes, you can request a demo by contacting our sales team. However, we highly recommend exploring the program through real-life examples. On our homepage, you can access the DTC catalogs of six Qualis dealers. Seeing the program in action will give you a better understanding of its benefits and features. Remember, you are only as good as your last project!

RoomVo is an innovative visualization tool that allows customers to see how ypur tiles and products will look in their own spaces only taking a picture. Integrated seamlessly with the Digital Tile Catalog (DTC), RoomVo enhances the shopping experience by enabling customers to upload photos of their rooms and virtually try out various products from your catalog. This interactive feature helps customers make more informed decisions and increases their confidence in their selections, ultimately driving more inquiries and sales for your business. With RoomVo, you can offer a cutting-edge, personalized shopping experience that sets your dealership apart from the competition.


Sign Up & Payment

Joining the Qualis Digital Tile Catalog is very easy. The website will guide you step by step. It only takes a few minutes:

1. Sign-Up:

  • Go to the Sign-Up page on our website.
  • Fill out the form with the following information:
    • Store or company name
    • Contact person name
    • Contact email
    • Payment choice (annual or monthly)
    • Qualis Ceramica/Arley representative name
    • Link to your website (if available)

2. Payment:

  • After submitting the form, proceed to our Payment Platform page.
  • Select your subscription plan (monthly or annual) and complete the payment using a credit card or LINK. Our payment method is 100% secure. We use the leading online payment platform in the market.
  • You will receive a receipt immediately and an invoice within 48 hours via email.

3. Done! You are joined!

  • Once your payment is confirmed, our team will start developing your Qualis Digital Tile Catalog. It will be up and running in less than two weeks.

Additional Information:

  • If payment is not received within 24 hours, we will send a reminder email with the payment link.
  • If we cannot find your store or company logo online, our sales team will contact you via the provided email to obtain it.
  • Our team begins developing your catalog immediately after confirming the payment. The exact time may vary, but we aim to have it ready promptly.
  • Your subscription will automatically renew based on the plan you selected, either monthly or annually.

The main differences between the monthly and annual subscriptions are the price and renewal period. Here’s a detailed comparison to help you decide:

Monthly Subscription:

  • Cost: $190 per month
  • Commitment: Minimum commitment of three months
  • Renewal: Automatically renews every month

Annual Subscription:

  • Cost: $1,700 per year (equivalent to $4.65 per day)
  • Discount: Offers a 25% discount compared to the monthly rate
  • Renewal: Automatically renews every year

Activation and Payment:

  • Both subscriptions can be activated online by making the payment.
  • Once payment is made, you will receive a receipt via email, followed by an invoice within 48 hours.
  • The subscription will automatically renew based on the plan you selected.

Cancellation Policy:

  • You can cancel either subscription at any time by contacting DTC’s sales team at sales@digitaltilecatalog.com.
  • Failure to make a payment will result in the cancellation of services if the payment is not received within 15 days of the due date.

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), Link, and direct bank transfers. You can choose the most convenient payment method during the sign-up process. For ACH transfers, please contact our sales team at sales@digitaltilecatalog.com. For more details, please visit our Terms of Service page.

Yes, you can have a Qualis Digital Tile Catalog even if you don’t have a website. The Digital Tile Catalog is an online product accessed via a link hosted on DTC servers, so you do not need a website to use it.

Once you join, you’ll receive a personalized link to access your Digital Tile Catalog: yourname.digitaltilecatalog.com. You can share the link with anyone you want to increase the exposure of your product catalog. DTC is accessible from any device.

In addition to adding the link to a tab or section of your website, we recommend the following actions to make your new digital catalog available to your customers:

  • Add it to your email signature to easily share with customers.
  • Include the link in your SMS messages to promote directly to clients.
  • Create a QR code for print materials to connect your online and in-store experiences.
  • Generate a short link for easy sharing via email, phone, or social media.

If you are interested in developing a website for your store, we can help you create one. We also offer other marketing support services. For more information, please contact us at sales@digitaltilecatalog.com.

To develop your Digital Tile Catalog, we will need your logo and your brand colors. After receiving your request, we search online for the necessary materials. To ensure we have the correct images, we will contact you via email to verify them.

If we cannot find the material or it is unavailable, we will email you to request that you send it to sales@xanasystem.com.


Production & Delivery

Once the subscription payment has been made, our production team will start working on your Digital Tile Catalog. The production time is two weeks.

When your Digital Tile Catalog is complete, our support team will contact you via e-mail to send you the access link. Additionally, you will receive recommendations on where to publish it and how to share it online.

Yes, we will adapt the look and feel of your version of the Qualis Digital Tile Catalog to match your visual identity and branding, including your logo. You won’t have to worry about anything. We will source your logo and visual identity from your current website or commercial information. To ensure we have the correct images, we will contact you via email to verify them. If we cannot find the material or it is unavailable, we will email you to request it.

You can access your Digital Tile Catalog online from anywhere as it will be hosted on a personalized URL (yourname.digitaltilecatalog.com). After implementation, you will receive an email with the URL and a QR code.

The next step is for you to share it. To assist you, we will also send recommendations and documentation on how to communicate and share it. View next FAQ points.

Additionally, we offer other communication and marketing services. If you are interested, please contact us at sales@digitaltilecatalog.com.

You can add the Digital Tile Catalog to your website in several ways:

  • Create a New Tab: Add a new tab in your navigation menu.
  • Homepage Section: Add a prominent section on your homepage with a button link.
  • Site Integration: Link it from any part of your site. The specific method will depend on the builder your website is developed with, such as WordPress, Wix, Squarespace, or others. Since it is an online link, it is accessible from anywhere.

Our Additional Support:

  • Once your catalog is implemented, we will send you up to 3 visual examples to link the DTC to your website.
  • You will receive personalized materials to include on your website without any additional commitment.
  • We will also provide an installation guide that you can share with your web team to make the process as easy as possible.

Also, if you need further assistance, feel free to contact us at support@digitaltilecatalog.com.

To add your Digital Tile Catalog to your social media profiles, follow these steps:

  • Share the URL: Post your personalized URL (yourname.digitaltilecatalog.com) directly in your posts or profile information sections. This can be done on major social networks like Facebook, Instagram, LinkedIn, and Twitter.
  • Use a QR Code: Enhance visibility by converting the URL into a QR code and including it in the images you post.

Our Additional Support:

  • We will provide materials for you to publish 3 posts promoting your DTC on major social networks. You will only need to post the information we provide to increase the exposure of your ceramic product catalog.

In addtion, if you need further assistance, feel free to contact us at support@digitaltilecatalog.com.

We recommend adding access to your Digital Tile Catalog in your email signature. Here’s how you can do it:

  • Include the Link: Add your personalized URL (yourname.digitaltilecatalog.com) to your email signature.
  • Use a Button or QR Code: You can also add a button or the QR code that we will provide you. This will make it easier for your contacts to access your product catalog and increase the exposure of your portfolio.

Our Additional Support:

  • Each email client works differently, but we will provide several visual options and instructions for promoting your DTC from your email signature.
  • You can use our material without any commitment and share it with your email client manager if needed.

Additionally, our management team will be at your service to assist you with this task if necessary. For more assistance, feel free to contact us at support@digitaltilecatalog.com.

When we provide you with the link to your Digital Tile Catalog, we will also supply a QR code that, when scanned, directs to your DTC. You can use this QR code wherever and as often as you like. QR codes can now be read by all mobile devices and are the best way to connect the physical world to the digital one.

Our Additional Support:

  • When we deliver your DTC, we will provide a series of examples on how to use the QR code of your DTC on printed materials:
    • QR sticker on products
    • QR on a small display to add to the countertop
    • QR on business cards
    • QR on promotional flyers or advertisements

Contact our support team to develop new ideas and get assistance on effectively using QR codes for your DTC. Feel free to contact us at support@digitaltilecatalog.com.


Support & Maintenance

Yes, each month your catalog will be updated with the latest offerings from Qualis Ceramica. You will see the new series that have been introduced and discontinued products will be removed.

Automatic Updates:

  • We handle everything for you. You don’t have to do anything.
  • Each month, you will receive an email with updates on your Digital Tile Catalog.
  • These process ensure you always have the latest information.

If you need further assistance, feel free to contact us at support@digitaltilecatalog.com.

If you have any changes in the contact information that appears in your Digital Tile Catalog, such as a new phone number, updated store hours, or a new location, don’t worry. Just follow these steps:

  • Email Us: Send an email to support@digitaltilecatalog.com with the new information.
  • No Extra Cost: We will update your contact information at no extra cost.
  • Accuracy: We want your digital product catalog to always be updated with accurate information.

Basic support and maintenance services are included in your subscription. If you require additional services, such as advanced digital marketing or branding assistance, there may be extra charges. Please contact our support team for detailed information on pricing and available services.

Yes, the team at ‘digitaltilecatalog.com’ is available to provide any type of support with the Qualis DTC version. We also offer complementary services such as web development, digital marketing, and branding. If you need any of these services, please contact our sales team.

Web Services:

  • We can develop or update your corporate website. With our extensive experience, we can help you showcase your services and complementary products to ceramics.

Digital Marketing:

  • Let us help you plan your content on social networks, email marketing, live chat, or appointment modules.
  • Promote your digital catalog to increase product exposure and attract customers to your store.

Branding:

  • Need a unique identity or a logo refresh? Our design team will listen to your needs and propose the best option to ensure your customers remember you.

For more information or to request these services, please contact our sales team: sales@digitaltilecatalog.com.

You can contact our customer support team via email at support@digitaltilecatalog.com, call us at +1 305 504 5839, or use the live chat feature on our website. Our team is available to assist you with any questions or issues you may have.